Altiwerk

Warranty Checker

Is this repair covered? Equipment and a date give a verdict before the work starts.

What it needs

  • An FSA tenant where you have admin access to Extensions.
  • One install link, pasted once. No deployment on your side.
  • The connectivity engine, deployed on your own SAP BTP subaccount.
  • An S/4 system exposing the relevant OData services — V2 or V4 — reachable from that engine via SAP Cloud Connector or a Communication Arrangement.
  • Warranty and service-contract data maintained in S/4, and optionally service contracts in FSA — it reads whichever of the three you have.

Installing

Paste this into Foundational Services → Extensions in FSA, together with your licence key. The full flow is on the install page.

https://studio.altiwerk.com/ext/warranty/appconfig.json

It also runs on mobile — see mobile setup for configuring the Web Container, including pinning it so technicians see only this one.

Getting a first result

  1. 1

    Open it on an equipment or activity

    Placed on a record page it picks the equipment up automatically and checks it. Opened standalone, pick the equipment yourself.

  2. 2

    Set the date

    The date of the work, not today, if you are checking a job that already happened. Date ends are treated as inclusive.

  3. 3

    Read the verdict, then the evidence

    Covered, Billable, or Not decidable — with the three sources shown underneath so you can see what it was decided from.

Worth knowing

What it does in full, and the questions buyers ask, are on the product page.

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