Altiwerk
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Warranty Checker

The question a technician asks before touching anything: is this covered? Give it an equipment and a date and it answers Covered, Billable, or — when the data genuinely does not decide — Not decidable, with the evidence for the verdict shown underneath.

LicenceWarranty CheckerNeeds the engineRuns on mobile
A warranty verdict reading Covered, with all three sources answered underneath: the S/4 equipment warranty valid on the date, S/4 service contracts, and FSA service contracts
A verdict, and the three sources it came from
What it does

Is this repair covered? Equipment and a date give a verdict before the work starts.

  • Three read-only sources at once: S/4 equipment warranty, S/4 service-contract items, and FSA service contracts.
  • A verdict, not a data dump — covered, billable, or honestly not decidable.
  • Bridges FSA to S/4 by serial number, so the technician needs no S/4 identifier.
  • Picks the equipment up automatically from the record tab it is opened in.
  • Inclusive date ends and the contract link-window rule, so edge dates are right.

How it installs

One permanent link, pasted into Foundational Services → Extensions. Nothing is minted per customer — your licence is the whole gate.

https://studio.altiwerk.com/ext/warranty/appconfig.json

On mobile it runs in the FSA Web Container, and can be pinned so the technician sees only this one. How mobile works

Updates reach every tenant on the next load — there is no upgrade step to schedule.

What you need

  • ·An FSA tenant where you have admin access to Extensions.
  • ·One install link, pasted once. No deployment on your side.
  • ·The connectivity engine, deployed on your own SAP BTP subaccount.
  • ·An S/4 system exposing the relevant OData services — V2 or V4 — reachable from that engine via SAP Cloud Connector or a Communication Arrangement.
  • ·Warranty and service-contract data maintained in S/4, and optionally service contracts in FSA — it reads whichever of the three you have.

Questions people actually ask

What happens when the answer is genuinely unclear?

It says Not decidable, and shows you what it did and did not find. A confident wrong answer costs far more than an honest 'check this one' — a billing dispute is worse than a phone call.

Does the technician need an S/4 equipment number?

No. It bridges from FSA to S/4 by serial number, so the technician works with the record already in front of them.

Where does it open?

As its own tab, or embedded on an activity or equipment page — where it picks up that record automatically and checks it without anyone typing anything.

What about the edge dates?

Date ends are treated as inclusive, and the contract link-window rule is applied, so a job on the last covered day reads as covered.

Often licensed alongside

Get started

Try Warranty Checker in your own tenant.

A 14-day licence bound to your tenant. No credit card, nothing auto-renews.