Altiwerk
Mobile

The same products, in the technician's hand.

5 of our products run inside the SAP Field Service and Asset Management (formerly SAP FSM) mobile Web Container, and install on the device as an app of their own. Not a cut-down sibling — the same code, the same licence, laid out for a phone.

On the shell

What a technician gets

Exactly the products their licence carries — no more, and nothing they have to configure.

Set-up

Three ways to point it at your people

Everything they own

Configure the Web Container with no product pinned and each technician sees a tab per product their licence covers. One configuration for the whole workforce.

One product, locked

Pin the container to a single product and it opens straight into it, with no navigation at all. This is what you want for a crew who only ever check stock.

A curated subset

Name the handful that team needs and the navigation shows exactly those. The licence still decides what is actually allowed — the list only narrows it.

It knows which record you came from

Set the container's object types and the host record travels with the technician: opening the checker from an equipment or an activity arrives already filled in and answered, rather than asking them to find the record again on a phone keyboard.

Honest about the session

Mobile sessions expire. When one does, the app says so and tells the technician to reopen it from FSA — rather than showing an empty list that looks like missing data. On a phone, in the field, that distinction matters more than it does at a desk.

Questions people actually ask

Is it a separate app we have to distribute?

No. It runs inside the FSA mobile app's Web Container, so there is nothing to push through an app store or an MDM. It can also be installed to the home screen as an app in its own right, which is a browser feature, not a distribution channel.

Do we buy a separate mobile licence?

Mobile is its own entitlement — the same products and screens inside the FSA mobile Web Container, as an installable app. You are not re-buying the products.

Do the write-capable products work on a phone?

Yes — renaming attachments and attaching a finished report back onto the record both work on-device, and they are the flows most worth having there.

What if a technician has no signal?

Products that read live S/4 data need a connection, by design — a cached warranty verdict is a wrong warranty verdict. Where an offline copy genuinely helps, the studio's snapshot pattern pulls the record into FSA first, and FSA's own offline behaviour takes it from there.

Get started

Put it on a phone this week.

A 14-day licence covers mobile too. Configure one Web Container and hand it to a technician.