Altiwerk
Roadmap

What we're building next.

What is live today in SAP Field Service and Asset Management (formerly SAP FSM), what is decided and coming, and what we are still weighing up. We don't promise dates — but every item under "exploring" moves forward when a real customer tells us they need it.

Shipped — the platform

The layer everything else runs on. All of it is in production today.

The connectivity engine

Shipped

Live, on-demand S/4HANA data inside FSA — read-through, snapshot into FSA, and write-back to S/4 with concurrency checks and a conflict dialog. One client covers OData V2 and V4, so it works either side of SAP's own migration. Ships with 13 curated mapping templates and a discovery API for everything else. It runs on your own SAP BTP subaccount, with your credentials, over your network path.

Technician-identity access to S/4

Shipped

Calls to S/4 carry the technician's own authorisations rather than one shared service account, via OAuth, SAML bearer or principal propagation. Writes are opt-in per entity at the engine, so it cannot write anything you did not allow.

Extension Factory

Shipped

Turn any screen — or a whole category of screens — into its own installable FSA extension in one click. One deployment behind it, never one per screen. 18 outlet placements plus the Shell home screen, short install links, and revoke, reactivate or delete per install without touching the others.

FSA mobile

Shipped

The same products and screens inside the FSA mobile Web Container, and as an installable app on the device. Five products on the shell, pinned single-product mode or a curated subset, and minted screen extensions on mobile too.

Per-user seats

Shipped

Licences can be capped by the number of people who actually use them, over an activity window. One person is one seat across laptop, phone and a second browser; someone who stops using it quietly releases their seat; nobody working is ever evicted mid-session. If our licensing service is unreachable, users are let in.

Backup and restore between tenants

Shipped

Export every screen design to one bundle and import it into another company — dev to test to production. A read-only preflight reports collisions, renames, missing references and S/4 dependencies before anything is written, then you choose create, overwrite or skip per screen. The bundle carries the user-defined-object definitions with it, so a restore can create the ones the target tenant is missing.

Shipped — the products

Seven install-and-go products, plus the studio your team builds the rest in. Each is licensed on its own.

Seven one-link products

Shipped

S/4 Live, Warranty Checker, Stock Checker, Service Report Compiler, Checklist Manager, Attachment Renamer and QR Labels. Each installs from a single permanent link with no setup, and each is unlocked by its own entitlement on your licence.

Four screen types in the studio

Shipped

Standard reports, user-defined-object screens, SAP document screens and fully custom screens — designed by your own power users, no code and no deployment cycle. Screens can also scope themselves automatically to the record whose tab they are opened in.

Live S/4 blocks and the timeline view

Shipped

A report block can read live from S/4 alongside FSA objects and user-defined objects in the same screen. Blocks that carry a date can merge into one chronological stream — the view behind an equipment history page.

Bulk CSV import, export and undo

Shipped

Export a master file, edit it, upload it back: rows are classified as create, update or skip, reviewed before anything runs, and the whole import can be undone in one action. Failed rows come back as their own CSV. Files survive Excel — European separators, umlauts, leading zeros and no formula injection — and a whole report exports as one workbook with a sheet per table.

Six AI tools, off by default

Shipped

Ask a list for what you want in plain language, explain a field, explain an SAP error, get a mapping suggested from your own metadata, generate a template, and have a screen checked for broken bindings. Every tool passes three independent switches — the engine, your tenant, then the individual screen — and each layer can only narrow the one above it. Error explanations answer from a curated knowledge base first, which needs no AI at all.

Next

Decided and specified, not yet finished. No dates — these move when a customer's need moves them.

Customer 360

Next

The equipment-history pattern applied to business partners: FSA service history alongside S/4 sales orders, invoices and credit status, in one chronological view. The starter screen exists; the remaining work is the S/4 side, where credit-status availability differs by system.

AI nameplate intake

Next

Photograph an equipment nameplate, have the serial and model read off it, review what was extracted, and fill the FSA equipment record from it. Specified end to end; the largest piece not yet started.

Equipment history as a starter screen

Next

The equipment timeline ships today as something you configure. Next is shipping it as a starter template you install, the timeline presentation in the other designers, server-side filtering on S/4 columns, and 'open in S/4' links straight from a row.

Ask this screen, everywhere

Next

Natural-language filtering works on record lists and document lists today. Next it reaches report screens' driver bars and the search-help lookups, so the same sentence works wherever you are.

Exploring

Genuinely undecided. These move forward when a customer tells us they need one.

Fill a form from pasted text

Exploring

Paste an email or a note and have the fields filled in, with every value shown for review before anything is saved. Designed, deliberately not built — the review step is what makes it safe, and it needs a real workflow to design against.

Self-serve licence portal

Exploring

See your active licences, entitlements and renewal dates, and request a renewal without emailing anyone. Worth building when issuance volume justifies it; today a person answers the same question the same day.

The next product

Exploring

Seven products exist because customers named seven specific problems. The eighth will come the same way — tell us what your technicians work around every day.

Get started

Want something on this list?

The 'exploring' items move forward when a real customer asks. Tell us what would unblock you and we'll talk.