About your licence
Your licence is a signed token that says which tenant it belongs to, what it unlocks, and when the contract ends. It cannot be edited, and it cannot be moved to another tenant.
On this page
What the key encodes#
- Your FSA account id — so the licence only works on the tenant it was issued for.
- Your entitlements — one per product and screen type you bought.
- An expiry date — when the contract ends.
- A licence id — what support looks you up by, and what gets revoked if a key ever leaks.
- A seat cap, if your agreement is priced per user. See seats.
The whole thing is signed. Any change to its contents breaks the signature and it stops validating — there is no partial edit that works.
The entitlements#
These are the values that can appear on a licence. Yours carries the ones you bought and nothing else.
| Entitlement | What it unlocks | Needs the engine |
|---|---|---|
| Standard reports | Parameter-driven reports over FSA objects, UDOs, multi-object joins and live S/4 — with saved views, Excel export and the timeline presentation. | No |
| UDO screens | Browse, filter and edit the records of your user-defined objects, with two-way S/4 sync and bulk CSV import. | No |
| SAP document screens | Header → items → sub-items documents, optionally a live projection of an S/4 entity, with push-back and conflict handling. | No |
| Custom screens | A blank canvas: a form you define entirely, stored as UDO records. | No |
| Extension Factory | Turn any screen — or a whole category of screens — into its own installable FSA extension. | No |
| S/4 Live | Browse any live S/4 entity from inside FSA — discovery, key lookup, filters. | Yes |
| Attachment Renamer | Rename attachments in bulk by pattern, with a history you can revert. | No |
| Checklist Studio | Manage smartform templates: versions, usage, element-level diff, translation. | No |
| Warranty Checker | Equipment plus a date gives a verdict: covered, billable, or not decidable. | Yes |
| Stock Checker | Live S/4 material availability per plant and storage location, with recent movements. | Yes |
| Service Report Compiler | One activity becomes a branded PDF and is attached back to FSA. | No |
| QR Label Studio | Bulk printable QR label sheets for equipment, deep-linking back into FSA. | No |
| Mobile | The same products and screens inside the FSA mobile Web Container, as an installable app. | No |
How validation works#
Each time the app loads inside the FSA Shell it asks our service to:
- verify the signature;
- confirm the licence was issued for this tenant;
- confirm the contract has not expired;
- return the entitlements.
The verdict is cached for an hour, so ordinary use does not re-validate. If our service is unreachable, the last good verdict is reused for up to 24 hours before the app closes with a message naming the reason — the full behaviour is on the security page.
Expiry and renewal#
Contracts have an absolute end date, evaluated against server time — changing a device clock does nothing. After it passes, the app shows a renewal message.
To renew, contact us before the term ends. We issue a fresh key and you paste it into the same field. Your screens and records are untouched throughout; they live in your FSA tenant, not with us.
If a key leaks#
A leaked key is less dangerous than it sounds: it only validates when paired with the account id it was issued for, so pasting it into another tenant fails server-side. Nobody sees your data.
Tell us anyway and we will revoke it and issue a replacement. The revoked copy stops working as caches lapse, within the hour.
Lost the email?#
Email us from an address associated with the purchase and we will re-send the same licence — no need to reissue, and no change on your side.